Raising a Service Request in Fresh Servicedesk Before you can raise a Service Request, you need to ensure you are logged in to the Fresh Servicedes
Raising an Incident in Fresh Servicedesk This guide covers how to raise an incident in Fresh Servicedesk via the portal or via email. R
The Difference Between an Incident and a Service Request When raising a ticket, it may not be clear whether the matter an Incident or a Service Request. This
Escalating a Ticket Ensure a ticket has been raised via the Fresh Servicedesk Portal. Alternatively, you can email servi
How to connect to ARAG Terminal Server to access BUD + Lawsys 1. First want to load up Remote Desktop 2. Type in the Computer address for the Terminal Server